Refund Policy
This policy explains how refunds may be requested. It does not limit any rights you may have under applicable consumer law.
Eligibility
Refund eligibility depends on the nature of the issue (for example, wrong item shipped or damaged item) and applicable legal requirements. We do not offer refunds based on outcomes or “results”, as individual experiences can vary.
How to request a refund
Contact support at contact@thimyxoloeythiu.world with your name, order reference (if available), and a brief description of the issue. We may request additional information to process the request.
Processing time
We aim to respond within a reasonable timeframe. Actual processing time can vary depending on payment method and verification needs.
Consumer rights
Where Australian Consumer Law applies, you may be entitled to remedies for major failures and compensation for other reasonably foreseeable loss or damage. These rights cannot be excluded where applicable.
Contact
Email: contact@thimyxoloeythiu.world
97 George St, The Rocks NSW 2000, Australia